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Writer's pictureCarmen O'Neill

LOVE IS IN THE AIR - Week 4 Updates

Good Afternoon Volunteers! Welcome to our very first formal update of the tax season.


We have officially entered the month of February which is traditionally the busiest time of year for us all. Most of our locations are booked solidly over the next few weeks so make sure to come prepared and bring snacks or refreshments.


Overall Update:

As of February 11th, 2024 we have completed 2,466 returns which is an increase of 12.09%. As you can see, we are off to a VERY strong start for Tax Season 2024. Keep up the great work across all of the sites and thank you so much for dedicating your time to our program.


Super Saturday:

This Saturday will be our second Super Saturday. Wear your favorite Valentine's Day color to the sites!


Site Summary as of February 11th, 2024 (4pm):

  • Arch Street: 750 Returns (Up by 31.58%)

  • Oak Street: 897 Returns (Down by 6.27%)

  • VITA Mobile: 34 Returns* (Up by 17.24%)

  • United Way Bristol: 138 Returns (Down by 6.12%)

  • HRA Bristol: 135 Returns (Up by 68.75%)

  • NBHS: 18 Returns (Down by 33.33%)

  • Meriden Library: 332 Returns (Up by 73.72%)

  • Wallingford VITA: 46 Returns (No Change)

  • Plymouth: 14 Returns (Down by 30.00%)

  • Tunxis: 34 Returns (Down by 10.53%)

  • Vernon: 18 Returns (Down by 53.85%)

  • SCOW: 32 Returns (Up by 100.00%)

  • Manchester: 18 Returns (Up by 100.00%)

Totals: 2,466 Returns (Up by 12.09%)


*VITA Mobile Locations:

  • Farmington Social Services - 7 (Down by 22.22%)

  • Plainville Senior Center - 14 (Up by 100.00%)


Total Customer Savings at an Average Prep Fee of $273:

$673,218


Total Refunds:

$4,189,618

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